Monday, May 16, 2005

The BlackBerry ER – A day in the Life of Eddo

I hear the sirens in the distance and my heart pounds as anxious thoughts flood my mind.

What will it be today?

Yesterday a young man came in with a Blackberry so badly beaten that it was almost beyond repair. I finally stitched it back up, but it required two hours of intensive surgery, an intravenous data feed coupled with a whole lot of tender loving care to restore it back to health. .

Sometimes the images stick with me for days, the shattered broken pieces, the crushed and severed body parts, it haunts me deep into the hours of the night.

Once a lady ran into my cubicle screaming, “My Baby, My BABY! I THINK IT’S DEAD!” I looked down, and cradled in her palm was a Treo 650. The life signs were weak, the battery was nearly depleted, I knew immediately that I didn’t have much time.

I sprang into action –“ Help, I need a Treo 650 power charger, a fresh software image, a Treo updater package, and 2 service packs – STAT!” The scene that followed would be one for the history books. The adrenaline pumped through my veins and I broke into a cold sweat as I administered my treatments. My hands were quick and steady and I felt in control and in my element, the same way God must have felt when he spoke the world into existence.

I saved the Treo 650 and when I delivered him back to his mother she was ecstatic, crying and hugging me thanking me profusely – but others aren’t so lucky.

Three weeks ago an elderly gentleman came to me with two BlackBerry’s. He wanted to do a internal organ transplant from one device to the other. Everything was going fine, the data was transferring successfully, the wireless number was porting, and then suddenly both devices just died on me. I looked from one to the other confused and horrified at the same time. I hooked them both up to life support, I tried to bring them back to life by pounding on them with my fists, but they were gone, there was nothing more I could do. I looked up to the heavens and I cried out, “Why God, Why!?”

I hate to lose a patient. I abhor delivering bad news to a loved one. Seeing the disbelief on their faces, the shock, the denial, watching their knees go weak, often times their legs buckle and they just fall into my arms and sob like babies, it almost kills me.

What I do is both a blessing and a curse. It is not by choice that I am in this field, for some reason God has placed me here and while I am here I will do what I can to make the world a better place, saving one mobile data device at a time.

12 Comments:

jes said...

if only you really WERE that dramatic while you were fixing the devices, i bet your job would be EVEN MORE FUN.

next time someone brings their loved one to you, try it. i bet they'll applaud your enthusiasm. :)

10:05 AM  
Edgy Mama said...

Wow. Who knew the heights of dramatic tension present in a day in the life o' Eddo?

Given my computer woes, inability to manipulate my own HMTL, and significant dependence on Eddo for technical know-how, I think I'll stay away from the Blackberries (don't they have thorns?).

10:13 AM  
Genuine said...

Have you ever had to put one down? Do they have they kind of lethal injection?

10:52 AM  
Eddo said...

Genuine, they can be put down, just enter the password in wrong 10 times and it kills them.

12:14 PM  
Ben said...

I would be willing to take care of a recovering black berry for you...

Really, it would be no trouble at all... Only trying to help.

12:23 PM  
Molicious said...

Eddo, I love ya man, but you're a geek. :o)

1:13 PM  
Katie said...

Umm I have nothing to comment on but the humor and drama you infuse into this geekfest of a post.

(Big smile with lots of teeth.)

1:25 PM  
SquareSlant said...

Your wasted in Texas...I hear Hollywood calling you!

3:12 PM  
Karen said...

I'm sorry you lost a patient... but hopefully you bring back more than you lose.

Have a great day!

3:24 PM  
Müzikdüde said...

*sniff*

That was beautiful.

I see a drama series in your future.

9:05 PM  
od said...

I'd bet it's more like the Michelangelo painting of God creating Adam than this ER setup...there's Eddo, all cool and suave, with a leisurely arm extended over towards the lifeless Blackberry on his desk. Eddo barely grazes the device with his finger and--WHAM!--it jumps to life. That's the picture I get, at least. Except you aren't all naked like in the painting.

9:39 PM  
Anonymous said...

best regards, nice info »

7:10 AM  

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